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Aug 20, 2023

Best Internet Providers in Florida

Our expert, award-winning staff selects the products we cover and rigorously researches and tests our top picks. If you buy through our links, we may get a commission. How we test ISPs

The Sunshine State is packed with ISPs. Let CNET help you sort through the best broadband providers from the panhandle to the tip of the peninsula.

From bustling coastal hubs to quaint small towns, Florida is a remarkably diverse state. The same can be said for its internet service providers. City dwellers, if they’re lucky enough to be in the right place, can sign up for AT&T Fiber, CNET’s choice for Florida’s best ISP. We’re big fans of fast upload speeds to match fast downloads.

No fiber? No problem. Cable provider Xfinity covers large areas of the state. DSL specialist Frontier competes in the Tampa area and cable ISP Spectrum has a big presence across the middle of Florida. Rural areas with few other options can look to DSL, satellite or fixed wireless internet providers. The goal is to find a reliable internet provider that’s fast enough to handle your streaming, gaming or remote work needs.

CNET examines customer service, speed, pricing and overall value before recommending the best broadband in your area. If you’re already settled in your favorite Florida city, or if you’re moving in for the first time and shopping for internet, check out our detailed guides for Miami, Orlando and Pensacola. Read on for the big picture on Florida internet service providers. We’ll show you the major players as well as the other providers competing for your attention.

Our choices for the best ISPs in Florida earned their places thanks to speeds, pricing, availability or some combination of all those features. Your options will vary depending on where you live, but the following providers are the ones to look out for and prioritize when you’re shopping for internet service. All prices listed on this page reflect available discounts for setting up paperless billing. If you decide not to go with automatic monthly payments, your price will be higher.

Note: The prices, speeds and features detailed in the article text may differ from those listed in the product detail cards, which represent providers’ national offerings. Your particular internet service options -- including prices and speeds -- depend on your address and may differ from those detailed here.

What makes fiber so alluring? It’s fast up and down. It’s reliable. And if you go with AT&T Fiber, your bills will be straightforward and predictable since the company promises no price hike after the first year.

Availability: AT&T Fiber (not to be confused with the outdated AT&T Internet DSL service) doesn’t cover all of Florida, but you’ll find it concentrated along the eastern coastline from Jacksonville down to Miami. Residents of the Pensacola area can also get on board.

Plans and pricing: On a national level, AT&T offers one of the most affordable entry-level fiber plans at $55 a month for 300Mbps service. That’s an option that should catch the eye of budget buyers. Some areas of Florida can access a 5,000Mbps plan for a much heftier price of $180 a month. However, I recommend checking into a sweet-spot plan, like 1,000Mbps service for $80 a month. That’s fast, but it won’t stress your pocketbook. You can expect upload speeds that are as fast as the downloads.

Fees and service details: AT&T Fiber’s simple plans are a nice bonus. Equipment is included. There are no data caps or contracts.

Read our AT&T Internet review.

Coverage. Coverage. Coverage. Comcast’s cable service Xfinity is all over Florida. According to the FCC's National Broadband Map, it reaches nearly half the residences in the state.

Availability: Throw a dart at a map of Florida and chances are good you’ll land in a spot serviced by Xfinity. The cable provider covers large parts of the state with a focus on metro areas, including Panama City, Tallahassee, Jacksonville, Orlando and Palm Beach.

Plans and pricing: Xfinity plans require a bit of scrutiny. You’ll need to compare pricing based on contract terms, speed and equipment fees. A budget option is Xfinity’s 75Mbps plan for $30 a month, but consider getting in at the 200Mbps tier for $35. On the faster end, check out the 1,200Mbps tier for $80 a month with a two-year contract.

Fees and service details: Some plans include equipment, and some don’t. You can provide your own gear or rent for $15 per month. If you’re an intense internet user who eats up data like Doritos, then beware of the 1.2TB data cap. You can pay to get around that by adding an xFi Complete Gateway (for $25 a month) to your plan. The biggest headache with Xfinity is that plan prices usually jump after the first year or two. Get ready to negotiate for a better deal or switch to a competitor at that time.

Read our Xfinity Internet review.

Verizon and T-Mobile are locked in close combat to be the top dog among fixed wireless internet providers. Either one can be a solid alternative to cable or DSL. Verizon delivers some decent top speeds and offers plans as low as $25 a month when bundled with an eligible phone plan. Here’s what you need to know about 5G home internet.

Availability: Verizon’s own map shows Florida awash in a patchwork of dark red, indicating coverage of its latest 5G Ultra Wideband network. You’ll find the widest coverage in the big metro areas of the peninsula with less reach along the panhandle. One of the biggest challenges with Verizon 5G Home Internet is finding an open slot. So even if you’re in a well-covered area, there may not be availability at your particular address.

Plans and pricing: Regular plans start at $50 per month for typical download speeds of 85-300Mbps. In some parts of the country, customers can pull down up to 1,000Mbps, but that’s the exception and not the rule overall. For an even better deal, bundle with an eligible phone plan to get your home internet for 50% off. That’s a bargain for Verizon customers.

Fees and service details: There are no contracts and no data caps, and equipment is provided. Fixed wireless is the kind of service you can try out with very little commitment. Speeds can vary quite a bit depending on your location, but you won’t know until you try.

Read our Verizon 5G Home Internet review.

There’s no one-size-fits-all when it comes to rural internet. Very remote homes may need to go with satellite internet, while others may be in a good spot for fixed wireless from T-Mobile or a regional provider like Rapid Systems. On the wired side, CenturyLink DSL reaches into some parts of Florida that other ISPs don’t. Also look for coverage from Kinetic by Windstream, another DSL ISP that reaches some rural areas.

Availability: CenturyLink covers some broader metro areas in Florida, including Orlando, Tallahassee, The Villages and around Cape Coral. If you live on the outskirts of one of the communities connected by CenturyLink, then you may be able to get service.

Plans and pricing: While CenturyLink DSL can reach speeds up to 100Mbps, you may only be able to pull down double digits at your address. For example, I found CenturyLink available in an area near Wauchula, but only with a top speed of 15Mbps. Your mileage may vary, but what will be the same is the $50-a-month price tag.

Fees and service details: Good news is CenturyLink offers unlimited data with no annual contract. A modem lease will cost you an additional $15 a month or you can buy it outright for $200 or provide your own compatible equipment.

Read our CenturyLink home internet review.

Rural residents, this one’s also for you. Satellite internet goes where DSL, cable, fiber and fixed wireless don’t. If that’s you, then consider HughesNet for an affordable alternative. It’s in competition with Viasat and Starlink, but pricing bumps it onto our best list for ISPs in Florida.

Availability: If you’ve got an open view of the southern sky, then you’ve got HughesNet as an option.

Plans and pricing: Satellite internet won’t knock your socks off with speed, but this is about getting you online when you have few options. HughesNet speeds max out at 25Mbps for downloads and 3Mbps for upload speeds. The amount you pay is based on how much data you’ll use. Plans start at $50 a month for 30GB of data on up to $125 a month for 100GB.

Fees and service details: Be sure to budget for equipment. You can buy it straight up for $450, or rent for $15 a month. There’s a two-year contract and watch out for price hikes after the first half year. HughesNet won’t cut you off if you exceed your data allowance, but it may throttle your speeds down to a crawl.

Read our HughesNet home internet review.

Source: CNET analysis of provider data

Satellite internet is good to go almost anywhere, even in remote locations, but you may have other options for your rural home. Chances are you won’t have the luxury of a fiber connection, and even cable can be hard to come by. When it comes to wired internet, your best bet may be DSL from ISPs like AT&T Internet or CenturyLink, our choice for best rural internet provider in the US overall. DSL speeds won’t give you whiplash, but they’re likely to be faster and cheaper than some other alternatives.

Fixed wireless is one solution for reaching homes that aren’t connected to wired internet. You can check if T-Mobile Home Internet (which has been expanding its reach in rural areas) or Verizon 5G Home Internet happens to service your address. Keep an eye out for smaller, regional providers. Rapid Systems, for example, provides fixed wireless to 11 counties in Florida and services parts of Valrico and Bradenton with plans starting at $79 a month. Open Broadband, a company focused on underserved areas across the southeastern US, covers several Florida counties with a straightforward $60 plan for speeds up to 200Mbps.

Florida will soon have more rural internet options thanks to government investments and grants. In June, Comcast announced plans to expand its Xfinity 10G network to 25 rural areas in the state.

Head to the FCC National Broadband Map and look up your address to get an idea of which ISPs service your location. You may discover a local provider you weren’t aware of. And if all else fails, there’s always satellite internet from Starlink, Viasat or HughesNet, with HughesNet being our recommendation based on affordability. Here’s our comparison of the best satellite internet providers.

The FCC has some fairly low standards for what counts as broadband. The connection has to have download speeds of at least 25Mbps and upload speeds of at least 3Mbps. Florida’s data from 2021 found 87.2% of households in the state have access to broadband internet, but some counties fare better than others. Clay County, part of the Jacksonville metro area, hit nearly 94% access while Hamilton County on the north edge of the state was only at 67%. If you look at Florida’s data going back to 2017, there’s been a steady upward tick in broadband availability across the state.

Fiber internet, lauded for its reliability and upload speeds as well as fast downloads, is still a precious commodity on a state-wide level. FCC data shows only about 35% of residences can get connected with fiber speeds up to 250Mbps, and just 31% can get a gig or faster. The places with the best fiber coverage are concentrated around the big metro areas of Tampa, Jacksonville and Miami. That’s something to consider if you’re planning a move to Florida and need fiber for work or gaming. AT&T Fiber is a major ISP player in Florida, but look for Frontier Fiber in the Tampa area.

FCC data shows over 90% of Florida residences can access fixed broadband speeds of at least 250Mbps, but that figure drops to under 40% for speeds of at least 1,000Mbps. Not surprisingly, the largest metro areas enjoy the highest speed options, so if you need a super-fast connection for work or play, then keep an eye on big cities like Jacksonville, Tampa and Miami.

Let’s measure Florida against the rest of the nation. According to Ookla’s Speedtest data, Florida isn’t the fastest or slowest state when it comes to broadband. It sits right in the middle of the state rankings. Ookla also ranks the internet speeds for the 100 most populous cities in the US. Florida enters the picture with Jacksonville in 16th place. Other metro areas, including Miami (82nd) and Orlando (89th), don’t fare as well, showing Florida has some room for improvement in its broadband performance.

When it comes to fast internet in Florida, fiber is where it’s at. AT&T Fiber has some of the widest availability across the state, though it’s still hit-and-miss as to coverage when you look at a state-wide map. AT&T delivers speeds of up to 5,000Mbps in some spots. There are a handful of other fiber competitors, notably CenturyLink’s Quantum Fiber and Frontier Fiber. Recent federal and state broadband infrastructure investments should help expand fiber’s footprint in the state.

A typical starting price for home internet is $50 a month, but there are some providers that have lower entry points, often as promotional deals or contract deals for new customers. Xfinity is notable for offering a $30-a-month Connect plan for 75Mbps service, but that’s a one-year promo price. If you’re an existing T-Mobile or Verizon phone customer (or plan to become one), you can get deeply discounted home internet to the tune of $30 a month with T-Mobile or $25 a month with Verizon.

There are other ways to save on your internet bill. For starters, be realistic about how much speed you need. If you’re just streaming Netflix and shopping online, you probably don’t need that $180-per-month, 5,000Mbps AT&T Fiber plan. A slower, less expensive plan will do just fine. While it’s not necessarily fun to switch ISPs, the savings can be worth it. Shop around and compare pricing, especially if your existing plan has reached the end of its promo period and the price has gone up. Here are eight ways to save on your internet bill.

The federal Affordable Connectivity Program is a lifesaver for low-income households. Most eligible residents will be able to get at least $30 off their monthly internet bill, making getting online either free or cheap. Many ISPs participate in this program. If you qualify, check with your provider. Some offer special plans for low-income households, like Spectrum’s $20-per-month Internet Assist plan with 30Mbps downloads.

The future of Florida broadband looks bright. Federal money is pouring in to improve internet options. In December 2022, Florida was approved for $248 million to help connect an estimated 48,400 households and businesses lacking in high-speed internet access. That dollar figure is dwarfed by an incoming investment of nearly $1.7 billion through the Broadband Equity Access and Deployment program as part of the federal Infrastructure Act.

Florida’s Broadband Opportunity Program is at work to expand broadband. It made a splash in May with the announcement of $60 million in awards for 22 projects across the state. Those funds are going to a variety of work, including laying fiber-optic cable in multiple counties like Bradford, Marion, Highlands and Santa Rosa. Other projects are focused on expanding fixed wireless coverage in rural areas. As these projects come to fruition, more rural and underserved areas will be able to get fast, reliable and affordable internet.

Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. So what’s our approach? We start by researching the pricing, availability and speed information drawing on our own historical ISP data, the provider sites and mapping information from the Federal Communications Commission at FCC.gov.

But it doesn’t end there. We go to the FCC’s website to check our data and ensure we’re considering every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. To evaluate how happy customers are with an ISP's service, we look at sources including the American Customer Satisfaction Index and J.D. Power. ISP plans and prices are subject to frequent changes; all information provided is accurate as of the time of publication.

Once we have this localized information, we ask three main questions:

While the answer to those questions is often layered and complex, the providers who come closest to “yes” on all three are the ones we recommend.

To explore our process in more depth, visit our How We Test ISPs page.

Ookla’s Speedtest data puts Florida in 26th place in its ranking of regional internet speeds, which is middle of the pack. But that’s not the whole story. If good internet means fast speeds, then the answer is a qualified “yes.” According to the FCC, over 30% of Florida households can pull down speeds of at least 1,000Mbps while over 90% have access to speeds of at least 250Mbps.

Your best bet, if you're hoping to get hooked up with fiber, is to live in a major metro area. AT&T Fiber offers strong coverage down the eastern coast, but it’s not the only fiber ISP in the state. Also look out for Hotwire, Quantum Fiber from CenturyLink or Frontier Fiber as possible options depending on where you live.

If you're fortunate enough to live in an area covered by AT&T Fiber or another fiber provider, that should be your first stop when comparing speeds and prices. AT&T Fiber’s simple pricing and affordable entry-level plan of 300Mbps service for $55 per month make it our most-recommended ISP. If fiber isn’t available, look to cable options like Xfinity, Spectrum or Cox for faster speed than you can get from DSL competitors.

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